Privacy Policy

Last Updated: August 6, 2026

At Lenox Animal Health, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have regarding your information.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information when you interact with our website, contact us, request a quotation, submit an inquiry, or otherwise communicate with us.

The information we may collect includes:

  • Name
  • Company or organization name
  • Email address
  • Phone number
  • Country or location
  • Business information
  • Product requirements and inquiry details
  • Information provided through contact or quotation forms
  • Any other information you voluntarily provide

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, operating system, pages visited, referring website, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to your inquiries and requests
  • Provide product information and quotations
  • Process and manage business communications
  • Provide customer support
  • Understand and improve our website and services
  • Improve our products and customer experience
  • Communicate with you about products, services, or business opportunities
  • Maintain website security and prevent fraudulent or unauthorized activity
  • Comply with applicable legal and regulatory requirements

We will only use your personal information for legitimate business purposes and in accordance with applicable privacy laws.

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

Cookies may help us:

  • Remember website preferences
  • Improve website functionality
  • Analyze website traffic and performance
  • Understand how visitors interact with our content
  • Improve our marketing and communication efforts

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the website.

4. Website Analytics

We may use analytics services to understand website traffic, visitor behavior, and website performance. These services may collect information such as your IP address, browser information, device type, pages visited, and interaction data.

Analytics information helps us improve the website and provide a better experience for visitors.

5. How We Share Your Information

Lenox Animal Health does not sell or rent your personal information to third parties.

We may share information with trusted service providers when necessary to operate our website, respond to inquiries, provide services, maintain website functionality, or perform business operations.

We may also disclose information where required by law, legal proceedings, government authorities, or to protect our rights, property, website, customers, or users.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites, services, or resources.

Lenox Animal Health is not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.

The retention period may vary depending on the nature and purpose of the information.

9. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information where legally applicable
  • Withdraw consent where processing is based on consent
  • Object to certain uses of your personal information
  • Request information about how your personal information is processed

To exercise any applicable privacy rights, please contact us using the details provided below.

10. Children’s Privacy

Our website and services are intended for businesses, veterinary professionals, animal healthcare providers, distributors, and other professional users.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information through our website, please contact us so that we can take appropriate action.

11. International Visitors

Lenox Animal Health serves customers and business partners internationally. As a result, your information may be processed or stored in countries other than the country in which you are located.

Where required by applicable law, we take appropriate measures to protect personal information when it is transferred internationally.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, legal requirements, or privacy practices.

Any updates will be posted on this page with a revised “Last Updated” date. We encourage visitors to review this Privacy Policy periodically.